Privacy policy

Introduction

This Privacy Policy describes how XXX collects, uses, stores, and protects the personal data of users who access and use our website, in accordance with Brazilian legislation, particularly the General Data Protection Law (LGPD).

Collection of Information

We collect various types of personal information when you use our website, including:

  • Account Information: Name, email, address, phone number, and other data required to create an account and process orders.

  • Payment Information: Payment details, such as credit card numbers, which are processed by secure payment service providers.

  • Browsing Data: Information about how you use our website, including IP address, browser type, visited pages, and time spent on the site.

Use of Information

The collected personal information is used to:

  • Process and manage your purchases and orders.

  • Provide customer service and technical support.

  • Send communications regarding your orders, such as confirmations and updates.

  • Inform you about new products, promotions, and offers, provided that you have consented to receive such communications.

  • Improve and personalize your browsing experience on our website.

Sharing of Data

We do not share your personal data with third parties, except in the following situations:

  • Service Providers: We share data with third-party companies that assist us with payment processing, product delivery, and other business operations, always under confidentiality agreements.

  • Legal Obligations: We may disclose personal information if required by law, court order, or governmental authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or destruction. However, it is important to note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information.

Rights of Data Owners

In accordance with the LGPD, you have the right to:

  • Access the personal data we have stored about you.

  • Request the correction of incomplete, inaccurate, or outdated information.

  • Request the anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data.

  • Request data portability to another service provider upon explicit request.

  • Request the deletion of personal data processed with your consent, except in cases provided by law.

  • Obtain information about the public or private entities with which we share your data.

  • Withdraw your consent when processing is based on consent.

To exercise these rights, please contact us through the channels provided on our website.

Use of Cookies

We use cookies and similar technologies to enhance the functionality of our website, personalize content and advertising, and analyze traffic. You can configure your browser to reject all cookies or notify you when a cookie is being sent. If you do not accept cookies, some parts of our website may not function properly.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.

International Data Transfer

If we transfer your personal data outside of Brazil, we ensure that such transfers comply with the LGPD and that the level of protection meets the legal requirements of Brazilian law.

Changes to this Privacy Policy

XXX reserves the right to modify this Privacy Policy at any time. Any changes will be published on our website and will take effect from the date of publication.

General Provisions

This Privacy Policy is subject to Brazilian law, and any disputes related to this policy shall be resolved by the courts in the consumer’s place of residence.